Services

Eight services that lead to success

Performance, capability and reliability, scalability and flexibility, user-friendliness and integration. These are major benefits of LUTZWOLF® software solutions. For this reason, in addition to our IT solutions, we also offer the following services:

• Comprehensive planning consultation
  Prior to the planning phase, a few key questions will need to be clarified, such as: Which devices best suit you and your cash processes? How are the individual devices handled and how can this be administered centrally? At LUTZWOLF®, we can provide you with answers to all of your questions since we keep our expertise relevant at all times.
• Expert project management
  Our project management team can handle a wide range of tasks for you. For instance, we will define the precise details of the project and specify milestones at which we can present you with the results. We can look after organization of projects, management of staff, preparation and distribution of all the relevant project information, controlling of time, costs and success. And needless to say, all steps will be documented comprehensively and precisely.
• Individual software development
  Whether you want to secure corporate data and make it quickly available, improve communication, or further automate existing processes-our wealth of experience and comprehensive, goal-oriented expertise will help us develop individual software which will make your tasks easier in the long term.
• Meticulous quality assurance
  A clear distinction between the development and testing phases is the basis of our quality assurance approach. We will assist you in creating suitable tests from detailed requirement profiles that will provide you with the expected test results – independently of the development phase. Due to this precise distinction between phases, errors in interpretation can be identified and highlighted. Meticulous quality assurance requires more than just a pure software test however – items supplied, such as documentation, design documents, etc. need to be checked for completeness and a code review needs to be made in which precise adherence to coding standards is checked.
• Specialist integration consultation
  We will assist you with specialist integration consultation when creating concepts for your software architecture: What might the connection for the various peripheral banking devices look like? Which software should you use? How might components be split up sensibly? Which back-up strategies are advisable and how can a high level of system stability be guaranteed? Using our comprehensive and detailed knowledge, we can answer your numerous questions and guide you competently and comprehensively.
• Final acceptance
  As early on as the planning phase for the various hardware and software architectures, we will define the precise scope of supply with you and set out the numerous acceptance criteria. During final acceptance, we will assist you in inspecting the functions and performance of your system and compare results with the specifications defined at the outset. We will be on hand around the clock during this critical phase to offer our advice and guidance where necessary.
• Escrow Management Services
  When it comes to security of key business data, such as access rights, you can rely on LUTZWOLF®: At LUTZWOLF® we can assist you with the professional storage of software coding. This means that even if a software manufacturer ceases trading, it will have no negative effects on your IT systems.
• On-site training
  Either in house at LUTZWOLF® or on your premises, we can offer comprehensive training for developers, service staff and users. We will communicate the necessary expertise to your staff ensuring cash-transaction points run smoothly.

Read more about our company guidelines to get an idea of how we think and work.